Online Poker Forum - Uninstalled full tilt because it wouldn't let me log on now I can't re-install

doorbread · Two Pair Joined: 28 Apr 2007 Posts: 67

I'm on vista. I got disconnected while i was in the middle of a hand so I exited out of full tilt then when I tried to re-connect it said I had a software update to install. When I tried to install it it'd download for awhile then say that I couldn't download it, so I uninstalled full tilt and tried to re-install, but when I attempt re-installation I get this error message: >SetupNewsetup.cpp (135) Papp: PVENDOR: PGUID $ @Windows Vista Service Pack (6001) Non IE /Netscape Any help would be appreciated Sad

doorbread · Two Pair Joined: 28 Apr 2007 Posts: 67

Nobody has any idea how to fix this? Sad

MsS0oNasty · Pair Joined: 13 Jul 2009 Posts: 29

Doorbread no one knows how to fix this problem includding tech support with fulltilt. I will kindly cut and paste the bs that i was told to do in order to get the software to work and maybe, just maybe it will work for you ...give me a moment...

MsS0oNasty · Pair Joined: 13 Jul 2009 Posts: 29

However if your issues are still not resolved, we kindly ask that you reinstall the Full Tilt Poker software following the below instructions.

First, please follow these three steps to clear your temporary Internet files/cache:

1) Close any applications that are using Outlook Express, Internet Explorer, or Windows Explorer.
2) Open Internet Explorer.
3) In the "Tools" menu, select "Internet Options" and then click "Delete Files."
4) When the "Delete Files" window appears, check the "Delete all offline content" box and click "OK." This will remove any unnecessary files that have been automatically stored in your system with previous internet use.

If you have saved player notes in the software that you don't want to lose, follow these three steps to back up this information first:

1) On the "Start" menu, click on "My Computer".
2) Select your main hard drive (usually "C:"), "Program Files", and "Full Tilt Poker". If you saved the software to a different location than the default directory when you installed it, go there instead.
3) Locate file called "[YourPlayerID].xml". The text in square brackets will be your actual Player ID on Full Tilt Poker. Copy this file and paste it on to your desktop.

Please reboot your computer and follow these nine steps to reinstall the software:

IMPORTANT NOTE->
This section, contains steps that tell you how to modify the registry.
However, serious problems might occur if you modify the registry incorrectly.
Therefore, make sure that you follow these steps carefully.
<-IMPORTANT NOTE

1) Click on the "Start" menu and select "Control Panel".
2) Click on "Add or Remove Programs", select "Full Tilt Poker", and click on "Change/Remove" to uninstall the program.
3) Delete the file called "Fulltiltsetup.exe" from the location you saved it to when you installed the software.
4) Click on the "Start" menu and select "Run...".
5) In the window that appears, type the following in the text space: regedit
6) Click "OK".
7) Expand the "HKEY_CURRENT_USER" folder and then the "Software" folder. Locate the "Full Tilt Poker" folder and delete it.
8) Expand the "HKEY_LOCAL_MACHINE" folder and then the "Software" folder. Locate the "Full Tilt Poker" folder and delete it.
9) Reboot your computer.
7.b) If you use windows VISTA, before install save the FullTiltSetup.exe file. Then do right click on the file and select "run as administrator" to install

This will complete the un-install process for Full Tilt Poker Client software. Please re-start your computer. After you login again after restart, please follow the instructions given below to install the software.

- Disable any download accelerator or download manager software you might be using.
- Reboot your computer, and download the software again from http://www.FullTiltPoker.com/download.php
- Click the "Download now!" button.
- A new window will appear with three buttons, "Run", "Save" or "Cancel".
- Select "save" and change the file name to something distinctive like "NEWFullTiltSetup.exe".
- Select the location where you would like to save the file and press "OK".
- While it is downloading, please ensure that the check box "close this dialog box when download completes" is un-checked.
- Wait a few minutes, when the download is completed, click "run" to start the installation process.
- If you see the security warning window, please select "Run" button.

After the installation is complete, you may need to adjust the firewall and security programs on your computer. Refer to the firewallâs manual or even contact its manufacturer for more information if you require further assistance configuring it.

HOPE THIS HELPS SOME OF YOU....looks like i'm off to that other well know poker site until fulltilt gets it's **** together...peace

MsS0oNasty · Pair Joined: 13 Jul 2009 Posts: 29

well known*** correction lol

doorbread · Two Pair Joined: 28 Apr 2007 Posts: 67

Meh. It didn't work but thanks for trying.

Kreidler-RS · Three of a Kind Joined: 19 Jun 2009 Posts: 86

Did you try a recovery point of an earlier date?

doorbread · Two Pair Joined: 28 Apr 2007 Posts: 67

How do I do that?

doorbread · Two Pair Joined: 28 Apr 2007 Posts: 67

Does anybody else have any idea as to how I might fix this? It's been two days now and I still can't get on Sad

flynscotsman · High Card Joined: 16 Jul 2009 Posts: 1

What Internet is people running.Cos i got sky and cant get the new software but my mates who have virgin can get it. Is it part of the problem???????

richlynx · Posted: Thu Jul 16, 2009 3:32 pm Post subject:

MsS0oNasty · Pair Joined: 13 Jul 2009 Posts: 29

doorbread i've tred that and system restore blah blah blah...nothing has changed. It won't even install anymore and even with me running it as the administrator..i'm still awaiting a reply back from fulltilt.

MsS0oNasty · Pair Joined: 13 Jul 2009 Posts: 29

i don't even think that it's a connection problem ...one of the moderators on another thread on here basically confirmed that it's a software problem but for no one to blame fulltilt...lol

doorbread · Two Pair Joined: 28 Apr 2007 Posts: 67

Do you have any idea of when they'll get everything working again?

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