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mgodd
Message Board Junkie
Joined: 31 Dec 2007
Posts: 1211
Location: North Carolina
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 Posted: Sat Oct 11, 2008 3:46 pm Post subject: I think I may have set a new record... |
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...for quickest response time ever from Full Tilt support. 23 minutes!  |
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fletch78
Pair
Joined: 25 Apr 2008
Posts: 33
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| Posted: Sat Oct 11, 2008 11:45 pm Post subject: |
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| Don't get use to it. Their support is pathetic!!! |
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Strasse
Forum Ego
Joined: 16 Nov 2005
Posts: 5123
Location: Austin, TX
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| Posted: Sun Oct 12, 2008 12:47 am Post subject: |
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| I SET RCORDS ALL THE TIME. |
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cmbf117
Straight Flush
Joined: 19 May 2008
Posts: 371
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| Posted: Sun Oct 12, 2008 1:28 am Post subject: |
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| I set records that set records. |
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LostOstrich
Forum Ostrich
Joined: 11 Aug 2007
Posts: 4153
Location: In your bed, with your wife. Smoking your cigarettes, drinking your brandy.
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| Posted: Mon Oct 13, 2008 1:54 pm Post subject: |
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RE: Full Tilt Poker - Reply (KMM8328949I15977L0KM)
From: me
Sent: 01 October 2008 09:56:54
To: support@fulltiltpoker.com
Oh dear...
So what you're saying is, I'm attached to an affiliate but due to your privacy policy you can't tell me who that is?
So how exactly am I supposed to contact them with regard to my rakeback entitlement?
Any advice would be greatly appreciated.
Regards
RE: Full Tilt Poker - Reply (KMM8337178I15977L0KM)
From: Full Tilt Poker - Support (support@fulltiltpoker.com)
Sent: 01 October 2008 10:08:44
To: me
Thank you for contacting Full Tilt Poker Support.
Unfortunately due to our privacy policy, I cannot disclose more information..
11 mins and 50 seconds imo. Shame it was such a crappy reply. |
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Loopholes202
Message Board Junkie
Joined: 21 Jan 2008
Posts: 2149
Location: Washington
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| Posted: Mon Oct 13, 2008 4:27 pm Post subject: |
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| Psst, if you put URGENT in the title, like if you need a chop, etc, they will respond much much quicker. |
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HighKey
Royal Flush
Joined: 03 Jul 2008
Posts: 602
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| Posted: Mon Oct 13, 2008 5:11 pm Post subject: |
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| LostOstrich wrote: |
So how exactly am I supposed to contact them with regard to my rakeback entitlement? |
You're not "entitled" to rakeback. It's just a deal you might have made with the affiliate in return for signing up through them. If you didn't make a deal with anyone, then you're entitled to bupkus.
Which is a pretty ass-backwards way to do it. Rakeback is the one thing that makes FTP better than the other major poker rooms. If I stopped getting rakeback, I'd be off to Pokerstars in a flash. FTP really needs to take more ownership of that program. |
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