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QuimBertiniFT
High Card
Joined: 09 Apr 2008
Posts: 7
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 Posted: Sat Apr 12, 2008 10:18 am Post subject: support is very slow |
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I created a account in full tilt, deposited money and play ... But i had created an account several months now there is a full tilt blocked me the account where I had my bank ... Already sent many mails and support not answer me! What can I do?
Ty |
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Gypsydc
Moderator
Joined: 03 Nov 2005
Posts: 4397
Location: California
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| Posted: Sat Apr 12, 2008 11:45 am Post subject: |
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| It is against FTP policy to have more than 1 account. What they're doing is closing your new account and moving your funds back to your old account. Try logging in under your old account. If it's not working then you'll just have to be patient and wait for support to do their job. |
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QuimBertiniFT
High Card
Joined: 09 Apr 2008
Posts: 7
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| Posted: Sat Apr 12, 2008 11:50 am Post subject: |
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The old account to be working but still not have the money ...
But since I have my banking and 3400FTP's not possible to close the old and leave me play with a new account? |
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Gypsydc
Moderator
Joined: 03 Nov 2005
Posts: 4397
Location: California
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| Posted: Sat Apr 12, 2008 12:39 pm Post subject: |
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| I'd wait for them to get your old account set back up. If you don't hear anything for a couple of days then shoot them an email asking them when you're new account will be merged into your old one. |
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