Online Poker Forum at Full Tilt Poker

breen421 · Posted: Wed Sep 21, 2005 6:40 am Post subject:

I assume you have but I'll ask anyway. Have you sent support more than one email in regards to this problem?

maxinlv · High Card Joined: 10 Sep 2005 Posts: 17

Three at last count....

freeroller30 · Three of a Kind Joined: 28 Aug 2005 Posts: 86

maxinlv im sry to hear wut happened

perhaps the problem is tht ur pw was easy to be hacked into, such as ur account name, this is a def. nono and should changed immediatly if tht was the case.

gl to u

maxinlv · High Card Joined: 10 Sep 2005 Posts: 17

Three weeks and not a peep out of customer service...this is rediculous.

Scott Coffee

jme · Posted: Tue Oct 11, 2005 6:27 am Post subject:

I thought that when someone went to 'cash out' their account was reviewed to make sure there was not any suspicious activity, such as transferring lots of cash from one account to another, and then immediately cashing out.

If someone were to get into your account and cash out directly from the hacked account, there should be some trail from FTP to however they got the cash as well.

Depear · High Card Joined: 24 Sep 2005 Posts: 2

The folks who say this cannot happen are nuts. All it takes is a simple key logger which has been around for a decade and a way to get it on your computer. Antivirus and email scan will help stop it. problem is that someone could have put it on your computer a year ago and then everyone is scanning looking for that program. A good firewall will help to keep them from seeing your computer but nothing is 100%.

FullTiltz · High Card Joined: 14 Oct 2005 Posts: 1

Is it true that if you make yourself available through the search features on poker sites, that all your playing information can be downloaded by another playe?

Jaconda78 · Message Board Junkie Joined: 06 Jul 2005 Posts: 4177

gibbygib · Four of a Kind Joined: 23 Sep 2005 Posts: 278

Full Tilt's customer service is absolutely a joke.

I've played elsewhere, sent complaint emails about certain things, and received replies within 2 hours EVERY TIME I DO IT.

One site I have a phone number I can call, and i did once when my chat was removed unfairly, and i instantly got it back.

mistaken69 · Posted: Mon Oct 17, 2005 3:04 pm Post subject:

KGBlovesOreos · Moderator Joined: 28 Jun 2005 Posts: 5319 Location: VA

mistaken, there is no need to bump up your post count by leaving 20 messages that consist of two or three words, lol... i'm on to you... 8)

maxinlv · High Card Joined: 10 Sep 2005 Posts: 17

Still not a peep after a long...long...long wait. Is there even a customer service department at Full-Tilt? I liked this site until I was ripped off, but the absolute lack of customer care has made me change where I play.

Scott Coffee

arizslim · Posted: Sun Oct 30, 2005 1:31 pm Post subject: Buyer Beware

This is exactly why online gambling sites should, at the very least be regulated. If not regulated, the government should start legislation to outlaw on-line gambling all-together.There's a million ways to get your money and this is just one of them.
I'd like a quarter for every time I've heard about someone trying to cash out and not get what's coming to them..These sites are completely out of control......Remember the old adage "buyer beware".

Jaconda78 · Message Board Junkie Joined: 06 Jul 2005 Posts: 4177

Ok, here it is: the sites are not based in the US, so the government has no control over them. If you believe that these sites are all scams in order to take your money, fine - don't play here. You have every right to believe that. But why do you feel the need to deny others the right to make the choice for themselves by banning online gambling altogether? My bank account says that it's not a scam - from many sites. Forcing others to make the decision you feel is correct is not democratic - it's fascism.

maxinlv · High Card Joined: 10 Sep 2005 Posts: 17

I have to agree with Jaconda...I still play despite having been ripped off for $400. By and large the site I've plyed on (including full-tilt) have allowed me to cash out when I want, etc. This, of course, doesn't excuse the absolute lack of customer service provided by Full-tilt in this instance. It's a buyer's market and with that in mind I'll be playing else where until the problem has been addressed.

Scott Coffee

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