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dscottr17
High Card
Joined: 12 Jan 2006
Posts: 3
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 Posted: Thu Jan 12, 2006 9:20 pm Post subject: i am locked out of my account |
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| can an administrator please send me an email telling me why this is so and what i have to do to rectify this situation. thank you |
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guitarguy178
Message Board Junkie
Joined: 24 Jul 2005
Posts: 1776
Location: St. Louis
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dscottr17
High Card
Joined: 12 Jan 2006
Posts: 3
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| Posted: Fri Jan 13, 2006 7:14 pm Post subject: |
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| i sent two emails yesterday and have not recieved a response. there has been a huge misunderstanding, and you must here my side of the story, instead of ignoring me. this is unacceptable. please contact me. thank you. |
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dscottr17
High Card
Joined: 12 Jan 2006
Posts: 3
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| Posted: Sat Jan 14, 2006 3:09 am Post subject: |
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i am very disappointed that fulltilt refuses to email me!!!!
this is distressing that they locked me out of my account, and neglected to even email me the reason why...and now will not respond to my emails...
this is quite **** customer service!!!
please email me fulltilt, i want to discuss this with you. |
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b_leilous
High Card
Joined: 18 Jan 2006
Posts: 1
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| Posted: Wed Jan 18, 2006 5:12 am Post subject: Join the Club |
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I have been locked out of my account since October 13. I have emailed support@fulltiltpoker.com every week since, and all they tell me to do is to stop emailing them.
You cannot get a lick of information out of them as to why your account has been locked, nor can you facilitate the process by coming to a resolution, since they will not listen.
From a customer that has thousands of dollars currently locked in their account, I recommend that you get your money out and switch to a different online poker site with better customer service. My recommendation has the name of a common household pet in it.
If a full tilt administrator reads this, please help out your customers as they are losing faith and loyalty in this enterprise. |
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