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coity
High Card
Joined: 19 Dec 2005
Posts: 1
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 Posted: Mon Dec 19, 2005 12:43 am Post subject: Tables Freezing / Locking Up |
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How do I find out how to troubleshoot problems I'm having.
I've been playing for about 2 weeks here, and the network performance has been flawless until this weekend. From Friday on, I've been having frequent lock ups or freezes on the tables.
In a couple of cases, I've gotten folded out with the best hand, which is frustrating as I'm sure you all understand.
What I can I do to regain confidence in the software? |
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BOYNAMEDSUE
Moderator
Joined: 27 Jun 2005
Posts: 7577
Location: Toronto
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| Posted: Mon Dec 19, 2005 2:08 am Post subject: |
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| This happens to me when I press the 'Info' button at the top left corner of the table window. So now I just press the 'Lobby' button to see how I'm doing during a SNG or tourney. |
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guitarguy178
Message Board Junkie
Joined: 24 Jul 2005
Posts: 1859
Location: St. Louis
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| Posted: Mon Dec 19, 2005 8:36 pm Post subject: Re: |
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| BOYNAMEDSUE wrote: |
| This happens to me when I press the 'Info' button at the top left corner of the table window. So now I just press the 'Lobby' button to see how I'm doing during a SNG or tourney. |
I thought I was the only one who had that problem. |
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qsquirrel
Straight
Joined: 21 Dec 2005
Posts: 106
Location: Fredonia, KS
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| Posted: Thu Dec 22, 2005 3:34 am Post subject: table/game freezing up |
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| I have had Full Tilt freeze up on me more times than I can count, almost to the point where I am considering going back to Party Poker. Very rarely does it occur when I'm out of a hand, and most often happens when I'm on the potential winning end. My internet connection never wavers, but Full Tilt says I am disconnected. Support suggested updating my Windows, which I did, but the problem still occurs. Would be interested in getting an idea of how common this problem is. |
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Philly_Sam
Full House
Joined: 08 Jul 2005
Posts: 159
Location: Philadelphia, Pennsylvania
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| Posted: Thu Dec 22, 2005 3:50 pm Post subject: |
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Support suggested updating my Windows, which I did, but the problem still occurs.
Now you see, this is a typical support response. Saying something is wrong with your version of Windows that needs updating. I'd bet you a dime to a dollar, if you went to the Windows support people, they'd put it right back on Full Tilt.
(not that anyone needs to go to Microsoft Support at $30.00 a pop) |
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