| Author |
Message |
Pokit2s
Message Board Junkie
Joined: 22 Jun 2005
Posts: 1261
|
 Posted: Fri Nov 11, 2005 7:10 pm Post subject: Compliments to Full Tilt |
 |
|
| Well, even though it seems like Full Tilt is recently getting a bum rap in their customer service department, I would like to compliment them in my recent good experiences. Recently I purchased "Small Stakes Holdem" from the Full Tilt store and was informed that it would take 6-8 weeks to be delivered. I was pleasantly surprised when it arrived in just a shade under 2 weeks. Not long after that, I sent an email to support reguarding a question about possible collusion. I recieved a personally written, extremely thorough answer in a matter of just under an hour. Last but not least, I was pleasantly surprised to see my last cash out clear in just a few minutes, a huge improvement on the long drawn out time of my last one a few months ago. Thanks full tilt, some things may need some improvement, but keep up the good work! |
|
| Back to top |
|
 |
stoicc
Pair
Joined: 11 Nov 2005
Posts: 24
|
| Posted: Fri Nov 11, 2005 8:09 pm Post subject: |
|
|
| Customer support here used to suck, but I think it is improving. Maybe all this criticism is finally a wake up call. |
|
| Back to top |
|
|
JetsFan28
Royal Flush
Joined: 19 Oct 2005
Posts: 799
Location: NY
|
| Posted: Sun Nov 13, 2005 6:30 pm Post subject: |
|
|
| i agree w/ an replier it is improving thats a great thing |
|
| Back to top |
|
|
|
FAQ
Search
Register
Profile
Log in to check your private messages
Log in
