Online Poker Forum - Bounced Checks, Restrictions and Frozen Accounts Post Here

brent_33 · High Card Joined: 22 Jan 2009 Posts: 1

I have money in my account, but when I try to enter a tounament it tells me that I am not allowed .

Sub-Zer0118 · Flush Joined: 22 Aug 2009 Posts: 126

What exactly does it say?

HollyGo · High Card Joined: 26 Aug 2009 Posts: 7

I'm getting that too. I sent an email to support, and I'm waiting to hear from them.

westxdeb · High Card Joined: 19 Aug 2009 Posts: 3

I too have been restricted from playing in real or play money as of this morning. I put money in my account last night and played then played earlier this morning, but soon got an email saying that I had insuffiecient funds in my bank account. It scared me, so I called the bank and I have plenty of funds, to my relief. I called the service that fulltilt uses and go one phone call back,,,,then I got cut off from the phone call before we got to talk. I decided to re-deposit, I did,,,they took the money out of my account and I am still restricted. I need some help!

HollyGo · High Card Joined: 26 Aug 2009 Posts: 7

Well, I received confirmation that support got my email. Now I'm waiting to see what they suggest. I'll post as soon as I hear form them.

Last week I had deposit trouble too. Support said a number of people were experiencing deposit problems and they were working on a fix. The next morning I was able to deposit just fine.

westxdeb · High Card Joined: 19 Aug 2009 Posts: 3

I am still waiting on the phone call. I dont know why they go ahead and put money in an account if there are insufficient funds,,,,,but there wasnt anyway. I shouldnt have redeposited, but too late. This kinda scares me that they are having deposit problems and they are making us just sit here and wait for email or phone call.

ohsnapzbrah · Posted: Wed Aug 26, 2009 6:46 pm Post subject:

It's probably just a bug.

westxdeb · High Card Joined: 19 Aug 2009 Posts: 3

well Im sure it is,,,,,but its making me crazy I cant play! haha

JustAnotherPro · Two Pair Joined: 27 Dec 2005 Posts: 54

I recently cashed out a check for $400 dollars which ended up in a charge back to my account. Not only that, before the charge back I deposited another $30 and my account is frozen. No one in support will contact me and return my emails. What is going on? How dare you cancel a check I cashed out, that I won, that's my money?

WhatASurprise · Posted: Thu Aug 27, 2009 12:54 pm Post subject:

How many accounts do you have?

JustAnotherPro · Two Pair Joined: 27 Dec 2005 Posts: 54

WhatASurprise · Posted: Thu Aug 27, 2009 1:03 pm Post subject:

Because you are involved in some sort of illegal activity, apparently.

JustAnotherPro · Two Pair Joined: 27 Dec 2005 Posts: 54

BBCOACH44 · Posted: Thu Aug 27, 2009 1:08 pm Post subject:

If you have sent an email to support, give them time to sort it out.
May take several days, be patient.

JustAnotherPro · Two Pair Joined: 27 Dec 2005 Posts: 54

I'd be patient except that my bank account is now 400 dollars overdrawn because they cancelled the check. Which I don't get because I got a check for $200.00 that went through, now this one bounced according to my bank. Does fulltilt not have the funds to pay? I've been contacting them for days.

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