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Steamrooooller
Pair


Joined: 16 Jul 2008
Posts: 27

PostPosted: Wed Sep 02, 2009 8:26 am    Post subject: Re: Bounce Check Reply with quote

Wesco33 wrote:

What is the phone number we fax this info to?

Does anyone know who to fax this to?



I take a picture (jpeg format) and send attachment with email explaining the problem.
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jeffr8
Inspector Gadget


Joined: 22 Oct 2006
Posts: 3259

PostPosted: Wed Sep 02, 2009 11:27 am    Post subject: Reply with quote

jeffr8 wrote:
I sent them an e-mail, I'll post their response when I get one.


...If I get one
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kelWinner
High Card


Joined: 06 Jun 2008
Posts: 20

PostPosted: Wed Sep 02, 2009 1:27 pm    Post subject: Reply with quote

For the record, I have now received the automated message regarding my bounced check,which I received and deposited on Aug 20 and bounced on Aug 27, and I've been been waiting for a response from FTP since Aug 27, 5 days ago. Now I'm waiting to see if the bounced funds show up on my account or not, which they said would happen within 24 hours.
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byamamoto1
Bay Area Bidness


Joined: 11 Aug 2005
Posts: 2317

PostPosted: Wed Sep 02, 2009 3:42 pm    Post subject: Reply with quote

A couple weeks back I made a withdrawl from FT for $500. I got the check but hadn't deposited it because i was waiting for my work paycheck to process them both at the same time. Today I get two automated messages from FT saying they made payments to my account in the amounts of $500, and $200. After reading the previous few posts on the bounced checks, should I not try and deposit the current check they sent me? Thoughts?
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st6truckie
U light em, I fight em


Joined: 28 Dec 2007
Posts: 2753
Location: The new phonebook arrived.....I am somebody now!!!!!!

PostPosted: Wed Sep 02, 2009 3:52 pm    Post subject: Reply with quote

I would say the check you possess is a bad check hence the $500 +$200 funds added to your account. Probably need to withdrawal again.
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kelWinner
High Card


Joined: 06 Jun 2008
Posts: 20

PostPosted: Thu Sep 03, 2009 2:56 pm    Post subject: Reply with quote

kelWinner wrote:
For the record, I have now received the automated message regarding my bounced check,which I received and deposited on Aug 20 and bounced on Aug 27, and I've been been waiting for a response from FTP since Aug 27, 5 days ago. Now I'm waiting to see if the bounced funds show up on my account or not, which they said would happen within 24 hours.


And I confirmed that I've received the credits (one for the bounced check amount, another $200 for compensation) into my Full Tilt account. This should end this saga for me if not for the fact that I'm still waiting for another withdrawal check (been waiting for a week now) Support said that this upcoming check shouldn't bounce.
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Steamrooooller
Pair


Joined: 16 Jul 2008
Posts: 27

PostPosted: Thu Sep 03, 2009 5:55 pm    Post subject: Bounce Check Reply with quote

Well, I didn't even write support yet since I was waiting for the bank statement as proof. They credited my account with the bounce check amount plus $100. I guess they know they have a problem and working all the bad checks from the processor.

On another note, I received 2 checks (double pay) for my last cash out and know either one is good. Got to clear that up now.

This machine is just not running smoothly.
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gimm3mon3y
High Card


Joined: 02 Sep 2009
Posts: 2

PostPosted: Fri Sep 04, 2009 10:07 am    Post subject: Reply with quote

I also got credited, but they never told me which check the credit was for and now I have one more check at home. should I call the number on the check to see if it is good? I have not received 1 email from support about this and its been 6 days since my initial email to them. I have no clue what is going on with my bounced check(s).
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Wesco33
High Card


Joined: 02 Sep 2009
Posts: 3

PostPosted: Sun Sep 06, 2009 6:33 pm    Post subject: Reply with quote

so they credited my check$ plus 200 like everyone else... I requested another check. hopefully this one works. I cashed another check after the bounced one and it was fine. hopefully this new one wont bounce.

If you check bounces just send a few emails and they will get back to you. they may not respond or give you reason but hey, they give you an extra 200 bucks Razz
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tripBthreat
Pair


Joined: 28 Nov 2006
Posts: 50

PostPosted: Sun Sep 06, 2009 7:38 pm    Post subject: Reply with quote

oops
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goodenough
High Card


Joined: 08 Sep 2009
Posts: 1

PostPosted: Tue Sep 08, 2009 11:42 am    Post subject: 24/7 Support a joke Reply with quote

My account was disabled a week ago, because they screwed up a deposit. I've sent three e-mails without a response. This is what they call support??!!!
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cannonwillow
Royal Flush


Joined: 13 Mar 2009
Posts: 950
Location: Faiview Heights, Illinois

PostPosted: Tue Sep 08, 2009 11:56 am    Post subject: Reply with quote

Some people are going to start requesting checks in the hope that they will be bad just to add the compensation to their account. Very Happy
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y3ah_buddy
High Card


Joined: 08 Sep 2009
Posts: 2

PostPosted: Tue Sep 08, 2009 7:04 pm    Post subject: Reply with quote

Quick question: I've been trying to log in to my account but it just says " sorry, your login and password is invalid" but I'm able to log in here. What's wrong with my account? I've emailed support but it seems like they won't be responding for awhile.

Thanks for any input!
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YoyooCel
High Card


Joined: 09 Sep 2009
Posts: 5

PostPosted: Wed Sep 09, 2009 7:51 am    Post subject: Reply with quote

y3ah_buddy wrote:
Quick question: I've been trying to log in to my account but it just says " sorry, your login and password is invalid" but I'm able to log in here. What's wrong with my account? I've emailed support but it seems like they won't be responding for awhile.

Thanks for any input!


same here...
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ILUVCARDZ
High Card


Joined: 15 Sep 2009
Posts: 3

PostPosted: Tue Sep 15, 2009 3:59 am    Post subject: Reply with quote

Twenty-four hours ago I was unable to make a deposit, fired a quick e-mail to support about it, and though no response, I was able to deposit an hour or two later. BUT, then it says I am not allowed to play any ring games or tournaments. I e-mailed politely to support about it, but after no response after 12 hours, I wrote a couple more "help me" e-mails. I sure hope they help me soon or I may just have to chargeback to get my money back, and then move on to another site.
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